This legal statement and notification also deals with your private data. We shall make it very clear as to how our website works and to what ends your private information is collected and then used by us and third parties.
To clarify, during the following statement, OnlineCasinoZA will be referred to as ‘we’, ‘us’ and ‘our’, when discussing and referring to the OnlineCasinoZA party directly.
We shall also refer to the content of OnlineCasinoZA as a ‘public area’, site, and ‘service’.
Readers of this article and to those external of the company OnlineCasinoZA, will be classed as ‘user’ or ‘users’, ‘followers’ and ‘players’.
Users of the public area must be informed of the ways necessary information is collected and obtained. Also, how the data processing method works when collected.
2.1 Our main aim is to provide a public area that develops and upgrades the user’s experience for the product we provide. We, therefore, must track the movements of the user making their way through the public area. This will help us to build a profile of user’s interest. For example, things which are popular and not-so-popular within the public area.
2.2 User’s data and information provided through request will constitute as knowingly agreeing to the supply of data and information through the site’s services, for example, email. This includes providing your full name, your current age, current contact number and your full residential address.
2.3 The I.P address carried by your server will also provide information to our site and supply data about the user. The processor has cookie data that will give us details regarding websites that users will have visited before joining our public area, we are also able to extract data to inform us where users go after. The purpose of this tool is to allow us to see and monitor the various times’ users visit our site, the duration, the dates and again what I.P address being used. The result allows us to easily interact with the followers, for example, using the live chat service.
2.4 By Knowingly providing personal data, falls into the statement category of ‘authorized services’. This means the supplied information is stored to help further improve our public area and services in the future. The stored data could be the user’s photographic I.D, the user’s gender, date of birth, email address, and the user’s full name.
OnlineCasinoZA will hold data for every user’s that enter our public area and what follows are the key points on how the stored data is used towards how we bring our service to our users.
3.1 OnlineCasinoZA Operational Services
Our public area service can be through communications such as email and user comments. The information supplied within is gathered and will assist our operational development, helping with requests made by the users on the service. This can lead to improvements and recommendations surrounding our services.
3.2 Making Service Improvements
For us to facilitate our public area services and maintain the ‘up-keep’, we use stored data to help us analyse trends, from this we can better the user’s experiences. We can also update the product services and improve our core public area features.
3.3 Communications between Parties
The collection of information and data will help us to communicate with users for administrative purposes. Here are the following examples.
a. when dealing with illegal infringements, handling user complaints or service violations.
b. updating promotions, service products which exclusively relate to OnlineCasinoZA or associated Third Parties and passing them on to users of OnlineCasinoZA.
*Please note: Users can opt out of these options relating to personalized services. Users can withdraw any submitted or extracted content which is discussed further in section 5 – ‘Your Rights’.
3.4 Data Tracking and Cookie Technology
The latest technology used by our services provides automatic software tracking and from this, the collection of data helps with the following areas important to our business model.
a. bespoke and personalized user services, an example of this is usernames or password recognition.
b. personalized and customization of advertisement.
c. User entries, login statuses of the users and gaining access to promotions.
d. Marketing by Third-Parties.
OnlineCasinoZA uses Google Analytics to measure our public area traffic. With this, we can then make evaluations to help with key points mentioned in section 3.4.
OnlineCasinoZA is not legally affiliated with services of Google, they are legally independent to OnlineCasinoZA. Google is, however, able to access all the analytical data we have access to.
How consented data of the user taking part in the services of the public area is used.
4.1 Information which is Unrestricted
Leaving comments in the public area is not protected and users must not leave personal information as it can be seen by other users of the service.
4.2 Service Providers
Third Parties help with maintenance regarding the public area’s development, the site’s hosting and other existing areas within. Data from the use of these areas will be accessible but limited, should it be required that the Third Parties need it to resolve any undertaking of duties.
*Please note: Third Parties are contracted with a legal confidentiality clause to help secure the users’ data.
4.3 Non Identifiable Information
Auto-collected information from our software is passed to third parties which affect the following services.
a. Reporting under compliance.
b. User mapping of the public area which includes the usage, functions used, site content used, and all other services accessed within the public area.
c. Advertising and Marketing
4.4 Legal Processes and Compliance
We adhere to the gambling laws and E.U regulations to assist with our users’ legal rights. The following are examples when we would fully comply with legal matters:
a. liability precaution.
b. The defence for third-party claims.
c. Prosecution of fraudulent user activity and unlawful and abusive acts.
d. Breach of security surrounding the services.
e. Protecting our own legal property.
f. User and OnlineCasinoZA legal rights and any contractual obligations.
4.5 Change of OnlineCasinoZA Ownership
Should any change ownership through merger or acquisition come about, any collected data will be obtainable to all and new parties.
Alternative acquisitions include the sale of assets, insolvency and bankruptcy.
Users can make any request for collected data to be amended or even deleted. Please submit any request or query surrounding this via our OnlineCasinoZA ‘Contact Us’ page.
Users can refuse to disclose information regarding their personal, this may cause restrictions when accessing certain services we offer.
Users can refuse the processing of data collected. Should users wish to complain that infringements have taken place, users should contact a Data Protection Officer who will take your case on.
Google Analytics can have the settings changed by the user as it is an optional service. Please use the link to read the options of this tool.
Suspending Commercial Communication
If users wish to unsubscribe from our emailing service, the instructions to do so are contained within any received email. The deletion process to remove your information will take up to 10 business days.
*Please note: Ceasing ‘third party commercial communication’ will not stop the emailing of our own products unless stated in your request to cease.
OnlineCasinoZA cannot be held accountable for the actions carried out by the associated third parties. Our services do contain hyperlinks to third-party sites, any user information submitted is done so at the user’s own risk. We highly-recommended that before users submit anything, that they research the third-party first.
Our OnlineCasinoZA services meet the standards of the General Data Protection Regulation from the E.U, this covers the retention of users’ personal data. If any conflict of interest arises regarding the E.U’s General Data Protection Regulation, then users must direct all concerns and complaint with their appropriate department which regulates this.
Our services are not intended to provide entertainment to minors. Those whom are under the legal age of 18, or otherwise specified by their own countries laws for the age restriction on gambling, must cease the use of our services on the public area.
If personal data of a minor is collected, the parent or user’s legal guardian of a user should contact us if there is suspicion of the action so we can remove any data on the relevant user involved.
*Please note: We cannot guarantee with 100% certainty that all the user’s data can be removed.
OnlineCasinoZA adheres to industry standards and in cases necessary, legal protocol when dealing with the rules of data protection. Through Administrative and technical safeguarding, we block any attempt of unlawful gain or accidental loss.
*Please note: No data is purposely destroyed. We do not disclose or altered data and information when detained and kept. There is no unlawful process undertaken or acted upon whilst our users’ personal data is within our possession. If users believe a data breach has occurred, then please notify us from the ‘Contact Us’ page.
Personal data will be kept for an unlimited period of time. This ‘users’ data’ will be stored in the event that any legal matters arise which are discussed in Section. 4.4.
Your legal rights support your adjustment of content settings which affects your privacy from your own systems, ie the Google Analytics. Though we must highlight that not all security measures are 100% safe. We cannot be held responsible or found accountable during any outcome linked to the loss or breach of the user’s private data that is outside of our control.
We cannot be held accountable breaches in data arise with affiliated third parties or with external frameworks of online security. OnlineCasinoZA takes the best possible security measures, though we cannot guarantee 100% complete protection for our users.
Our OnlineCasinoZA Private Policy will be adjusted from time to time to coincide with legal changes that the law sets out through change or adjustment in policy. We do this to also make sure our service meets the industry standards and requirements.
*Please note: It is advised that users should keep checking back on this policy so they are up to date with their legal rights and the laws of data protection surrounding data usage and online gambling.
We can be contacted about any of the terms and conditions above should anything be unclear.
If users have any questions about our policy or regarding any of our services found on the OnlineCasinoZA website, you can message us directly through our ‘Contact Us’ page.
Thank you for taking the time to read this policy and we hope you enjoy the rest of our services at OnlineCasinoZA.
Last update: November _ 2018